National Apartment Association
2021 National Apartment Association Survey of Operating Income and Expenses

The 33rd Annual National Apartment Association Survey of Income and Expenses gathers important industry statistics that are valuable to participating firms and other companies related to the rental apartment industry. By completing this survey for your properties, participant companies will receive a free copy of the survey report.

There are two methods to participate in the NAA survey: (1) Online or (2) NAA’s designated Excel file.

***If your Company has previously participated (either Online for via Excel file):

Contact Janet Gora via email before you get started as she can assist in pre-loading base property data for you.

Method 1 Online:

If this is your first time visiting this site this year, you must create a new account (Use Step 1). You can find your Access code number on your NAA’s Units Magazine address label or on your invitation. If you do not know your code number, please email NAA at to be assigned a number.

Use Step 2 to re-enter and continue your online entry later.

Method 2 Excel:

If you have not participated before and would like to use an Excel spreadsheet to prepare a download from your database, please email Janet Gora ( to request a copy of the designated Excel file and instructions on how to complete the survey.

CEL & Associates, Inc. is NAA's survey provider. If you have any questions related to the survey or the online process, please contact Janet Gora at, (310)571-3113 or Direct (310)207-7328.

Survey is closed.

Step 1: Start Survey [First Create 2021 Account]

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Step 2: Continue Survey [To Re-Enter Account]

Email Address:   

Forgot your 2021 password? Click here.

NAA Survey Provider
CEL & Accociates, INC.
Contact Us / Questions:
Janet Gora
CEL & Associates, Inc., (310)571-3113